This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc.


My Website is Down

If we have built your site and its within the 1 year of support and then weather the site is hosted with us or a third party we will try and give support on getting the site back online, we also keep backups so if any data lose we can usally restore the site to the time of it being first launched. if the site is hosted by a third party after the 1 year period its adviseable to get in touch with your choosen hosts provider and see what the issue is, again if a digital copy of the site is required then this will be provide even after 1 year prioid.

 

Download limts on Games/Apps?

None, when you pruchase a game you can download it as many times as you like, please however do not share purchase items.

Apps or Games Does Not work!?

All applications and games should contain a read me with trouble shooting tips and help on how to install/use the program and what requirments are, if you require futher help then just get in touch leaverealityuk@gmail.com

What’s your return policy?

Physical items are covered by a 30 Day return no hassle refund. After that date refund will not be given unless reason can given and each will be reviewed.

Digital items will have a 24hr Refund period no hassle. After that time, no refund if given.


Do you ship oversees and to P.O. boxes?

No